https://josoley.com/terms-of-use/
4. Purchases made through this Website
4.1. When you place an order to purchase any of our Products (“Order”) you are confirming that you are over 18, that you are legally capable of entering into a legally binding contract and that all information you provide to us is true and accurate.
4.2. Your Order is a contractual offer that we may choose to accept. After placing your Order you will receive an acknowledgment email which confirms your Order details.
4.3. Our acknowledgment email is not acceptance of your Order. Your Order will only be accepted when we are satisfied that the details of the Product are correct, that payment has been approved and that we are able to fulfil your Order.
4.4. If your Order is not accepted we will notify you by email and provide a full refund.
4.5. We will confirm acceptance of your Order and our legally binding contract (“Contract”) by sending a confirmation email.
4.6. If your purchase includes digital content or other content available for immediate access or download, then by completing your Order you accept and understand that by receiving immediate access to that digital content that you will lose your right to cancel your Contract other than as set out within these Terms.
4.7. All images shown on our Website are for illustrative purposes only and any sizes or dimensions are approximate. We accept no liability for colours not matching the colour displayed on your viewing monitor.
4.8. Where you purchase goods from us as a consumer then you have a right to cancel your Contract and receive a full refund within 14 days starting from the day after you receive the Product.
4.9. As a consumer, should you wish to cancel your Contract within the 14-day period then you must notify us in writing by email to jo@josoley.com or by completing the attached cancellation form.
4.10. When cancelling in accordance with clause 4.9 above, you will be responsible for returning your purchased Product to us in the same condition it was supplied to you and you will be responsible for all costs of returning it to us. We shall only process a refund due to you once we safely receive your returned Product in an unused and undamaged condition.
4.11. The purchase price of all Products will be as shown on our Website and your payment checkout page at the time of purchase.
4.12. If you choose to make payment by credit or debit card then you authorise us to charge your payment method. If it is rejected, or fails, but you have still received access to the product or service then you agree to provide full payment within 7 days from access to the Product being provided.
4.13. We reserve the right to change our prices at any time. Any changes will not affect the price where payment has already been made and a welcome or confirmation email sent.
4.14. If you purchase services on a monthly subscription basis then you will be liable to make payment every month until you cancel your subscription in accordance with the Terms and Conditions that are applicable to that service.
4.15. In the event it comes to our attention that a Product on our Website is incorrectly priced, where the correct price is lower than the price shown on our Website, we shall charge the lower amount. Where the item’s correct price is higher than the price shown on the Website, we shall contact you to ask whether you wish to proceed with the purchase at the correct, higher price, or we shall reject your Order and notify you that your Order has been rejected.
4.16. Where a pricing error exists and that error is obvious, unmistakable and could have been reasonably recognised by you then we shall have no liability or obligation to provide the product or service to you at the lower, incorrect price.
4.17. Where we offer a discount or other promotional offer or code then these will be subject to individual terms and conditions.
